Here for you at home in Peterborough and surrounding areas — offering gentle, trusted care..
Care that fits your life perfectly
Your care plan is built around your daily life — we’re here to support, not disrupt
Quick & stress-free setup
Get a free, no-obligation home visit to understand exactly what you need.
Expert care you can trust
Our carers are professionally trained, warm, and truly care about making a difference.
We have carers available and can start live-in care within 24 hours
Call us today on 01733 852 478 Open Monday-Friday 8:00AM to 6:00PM.
Our professional, friendly team is focused on delivering the right care package for you.
Our aim is to provide person-centred, flexible, community-based care and support of the highest standard, which promotes independence, dignity and choice to people who cannot wholly look after themselves.
What is homecare?
Home care is about making life a little easier with support that fits naturally into your daily routine in the place you feel safest, your home.
Whether you need regular visits from someone to check in, lend a hand around the house, or simply provide a friendly face and good conversation, we are here for you.
You might need help with:
- Daily tasks and household chores
- Running errands or attending appointments
- Getting ready for the day or winding down at night
- Short term support after a hospital stay
Whatever your situation, we offer personalised care that brings comfort, dignity and peace of mind in the familiar surroundings of home.
Flexible, award-winning support designed around your need
Harvest Life Care provides support that will enable you to enjoy a level of independence and live at home comfortably.
Our Services
Household management
Treatment of Disorders and Diseases
Complex care
Bringing comfort, dignity, and care straight to your home.
There is no place like home, especially when professional care is essential. Our home care services are meticulously designed to provide your loved ones with comfort, security, and dignity while ensuring the highest level of support. From daily assistance to meaningful companionship, we strive to make every moment at home more manageable, comfortable, and enriching.
With experienced care and support workers in place, your loved ones can maintain their independence, stay connected to their community, and most importantly, remain in the familiarsurroundings of the home they value.
Frequently Asked Questions
Browse our FAQs to find quick answers about our services, care options, and what to expect. If you don’t see what you’re looking for, just reach out — we’re always happy to assist.
Is there a minimum number of hours per week?
The simple answer is you can have a care and support worker for as long as you need one. Our visits are from as little as 30 minutes to 24/7; we work 365 days of the year (and 366 in a leap year!). Whether it is for an occasional event or daily and ongoing care and support, we always try to be flexible and accommodating.
What can my care & support worker do?
Whatever we do ourselves, in our own lives and homes, our care & support workers can do.
Your care & support worker can do the usual household chores such as cooking, cleaning and shopping. They can support you with your personal care including bathing or showering; help you with dressing or undressing; prompting medication and catheter care as well as pad changes.
Your care & support worker can take you out and about to town or to the garden centre, coffee shop or even to the pub for lunch. They can assist in looking after your pets and do light gardening such as watering plants; accompany you on outings or holidays, offer companionship, conversation and keep you company.
We are experienced with palliative care and can support with all end-of-life care & support packages.
Is there anything my Care Worker is not able to do?
Care & support workers may not do any heavy cleaning or anything which involves climbing ladders or furniture. They must not be asked to undertake any heavy tasks in the garden or elsewhere. Care & support workers may not be asked to do anything which could endanger their health or safety or is considered immoral.
Will my care & support worker be fully trained?
Our care & support workers come from all types of backgrounds. Some have worked in the health and social care industry either as a health care assistant, care & support worker or nurse; some have cared for a loved one themselves.
All our care & support workers complete mandatory training including Moving & assisting, theoretical and practical, Safeguarding, medication, Basic First Aid, Health & Safety including infection control and fire safety. (decide on capitalisation of these terms)
Should a care & support worker have no formal qualification in Health & Social Care, and/or if they have not been working in a care setting, they must then complete a care certificate training programme; this involves theory and practical work.
Harvest Life Care actively encourages development and personal growth, offering to all staff the chance to gain qualifications in Health & Social Care.
What will my care and support worker need from me?
Hourly care & support staff do not require anything in particular, they bring along their own personal protective equipment, gloves and aprons, for your safety and convenience.
Live in care & support staff require their own bedroom with clean bed linen and a television. They must be given meals, or an allowance of £30 to £40 per week toward the cost of meals. All personal protective equipment, gloves and aprons will be supplied by Harvest Life Care Ltd.
Who do I approach to discuss my requirements?
In the first instance please call the office and ask to speak to Bea or, if you prefer, please email enquiries@harvestlifecare.com with an outline of your requirements. We can then arrange a free assessment visit to discuss your needs, associated costs and timeframes.
What happens next?
The free assessment visit allows you and your loved ones to meet with us, and allows us to have a better understanding of the support you require.
If you would like to proceed we complete the Individual Support Plan, including a full risk assessment, which involves our assessor looking around your home and at any equipment already in use. The Individual Support Plan (ISP) requires basic details, information about you, so we can ensure the ISP is focused on you, and includes your relevant medical history.
Once the ISP is approved a folder containing all the information will be placed in your home, with your consent, as the care & support staff will work to this ISP. They will sign this whenever they visit.
Once the ISP has been agreed and a start date set, you should expect an invoice every two weeks. Many of our clients prefer to pay monthly by standing order.
What happens when my Individual Support Plan is agreed?
A date and time will be set for your care and support to begin, the Registered Manager, or other appropriate officer, will be assigned to oversee your ISP and will be available to answer any queries.
How and when do I pay for my care & support?
We can take cheques, you can set up a standing order or pay by Bank transfer (BACS). Invoices are sent out every two weeks, or monthly if paying by Standing order or Bank transfer.
Funding may be available: your local authority will be able to advise you if you are eligible for any funding.
We are often asked to work for clients who have requested ‘Direct Payments’, from Social Services, rather than receive care & support by a company they have no control over. Direct Payments are social care payments which are given ‘direct’ to the client, who then chooses their own care & support company/provider to look after them. We can give you advice regarding applying for ‘Direct Payments’
Where do your care & support staff come from?
Visiting Care & Support: All our care & support staff work and live locally, they all take a literacy and numeracy test at interview and are English speaking. The majority of our staff have been recommended, by word of mouth, to us.
Live-in Care & Support: Our specialist live-in care & support staff are from various countries; they all take a literacy and numeracy test at interview and are English speaking. The majority of our staff have been recommended, by word of mouth, to us.
How many care & support staff will I have?
Visiting Care & Support: the number of care & support staff you may have will depend on the amount of care you require. For 1 hour of care & support a day, 5 days a week, you may expect 3 care & support staff on a rotational basis.
Live-in Care & Support: This depends on individual requirements and your particular circumstances. Some of our clients prefer variety and like a rotation of care & support staff. Other clients prefer to have one or two care & support staff for longer periods. We also have to take into account the care & support staff preferences and the nature of the work they are required to do. In some instances we will insist on a frequent rotation in order to prevent the care & support worker from becoming exhausted.
Can I meet the care worker allocated to me before they start?
Visiting Care & Support: This is not always possible so we provide clients with a profile page of appropriate local care & support staff who are likely to be allocated to you, where possible: this gives a precis of our staff, their qualifications, some of their training and includes a recent photograph. We also take into consideration personalities and anything that is disclosed during the assessment.
Live in Care & Support: This is not always possible as the care & support worker may be on another continuous assignment, or the distance is too far for them to travel, so we provide clients with a profile page of appropriate live in care & support staff, where possible. This gives a precis of our staff, their qualifications, some of their training and includes a recent photograph. We also take into consideration personalities and anything that is disclosed during the assessment.
What happens if I need support in the night?
Visiting Care & Support: We operate an out of hours ‘on call service’ 24 hours a day, 7 days a week. If you need to, call us, on 01733 852478.
Live in Care & Support: Your care & support worker will always get up to assist you, however, they are entitled to 8 hours sleep a night. If you call them more than twice per night between 11.00pm and 6.30 pm in the morning we will have to charge a fee. If night calls become frequent, prolonged and take place on many nights of the week we may have to insist on extra support for our care & support worker.
Can I contact you with any other queries?
If you have any questions or are unsure about anything please contact Bea Nwankwo, Registered Manager, on 01733 852478 or email Enquiries@harvestlifecare.com
Home Care with Award-Winning Quality
Our exceptional team delivers compassionate, professional support tailored to your unique needs — all recognized by industry awards for quality and dedication. From daily assistance to specialized care, we’re committed to helping you or your loved one live safely, comfortably, and with dignity at home. Contact us today to discover how our trusted, award-winning service can make a real difference in your life.
Why our clients trust us
We know that great care has the power to change everything — to make a moment brighter, a day easier, or a relationship stronger. At Harvest Life Care, there’s nothing we love more than hearing how we’ve made a difference. That’s our purpose, and our passion.
Your Harvest Life Care journey begins in 3 simple steps
Our Affiliations
We’re affiliated with respected industry bodies and quality standards organizations, reflecting our commitment to excellence, safety, and compassionate care. These partnerships help us stay at the forefront of best practices — so you can trust you’re always in capable, caring hands.
Need to contact us?
We are always happy to answer
your questions…
Address:
Harvest Life Care
Office 23, Pinnacle House, Newark Rd.
Peterborough
PE1 5YD
UK
Telephone:
T: 01733 852 478
Email:
enquiries@harvestlifecare.com